Computers and laptops
Health checks, updates, antivirus checks, clean-ups and help for users when something goes wrong.
IT AMC Services in Dubai
One annual maintenance contract that keeps your computers, network, printers, CCTV and phones running, with a team you can call when something stops working.
Annual Maintenance Contract
IT that is looked after, not just fixed
An IT AMC is an annual maintenance contract: instead of calling a technician only when something breaks, you get planned visits, regular health checks and a support team that already knows your setup. For small and growing businesses in Dubai it usually costs less over a year than paying for emergency call-outs, and problems are spotted before they stop work.
Apex GenZ builds each contract around what you actually have, from five laptops and a printer to a full office with servers, Wi-Fi, CCTV and a phone system. A computer AMC for a small team and a wider IT maintenance contract for a multi-floor office are planned differently, so you only pay for the cover you need.
What We Do
What the contract can cover
Network and Wi-Fi
Switches, routers, firewalls and access points checked, updated and kept documented.
Servers and backups
Server health, storage space and backup checks so your data can be restored when needed.
CCTV and access control
Camera views, recording, hard drive health and door access checked on each visit.
Phones and printers
PABX, IP phones and printers kept working, with toner and connection issues sorted quickly.
Remote and onsite help
Quick remote support for everyday issues and onsite visits when hands-on work is needed.
How It Works
How your contract starts
Free IT review
We visit or call to list your devices, systems and the problems you have today.
Tailored contract
You get a clear plan: what is covered, how often we visit and how to reach us.
Setup and documentation
We tidy up, update and document your network, devices and passwords handover.
Ongoing care
Scheduled visits, health reports and support whenever your team needs help.
Where We Work
IT maintenance contracts across the UAE
Our team supports offices, shops, clinics and warehouses in Dubai and every emirate. Visit frequency is planned around your location and the size of your setup.
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
- Al Ain
Recent Work
Systems we support
Photos from real Apex GenZ jobs. Camera screens are blurred to protect our customers' privacy.
FAQ
Maintenance contracts, answered
What is an IT AMC?
An IT AMC (annual maintenance contract) is a yearly agreement where an IT company looks after your computers, network and other systems with planned visits, health checks and support, instead of you paying separately for every call-out.
What does an IT AMC usually include?
It can include computers and laptops, servers and backups, the network and Wi-Fi, printers, CCTV, access control and phones. We agree the exact list, the number of visits and how support works before the contract starts.
Is a maintenance contract worth it for a small business?
For most small offices, yes. Planned maintenance prevents many problems, support is quicker because we already know your setup, and the yearly cost is easier to budget than unexpected repair bills.
Can the AMC include CCTV and phone systems?
Yes. Many customers add their CCTV, access control and PABX or IP phones to the same contract, so one team is responsible for everything.
How do I get a quote?
Send us the number of users, computers and other devices you have and your location on WhatsApp. We will suggest the right cover and send a clear quote.
More From Apex GenZ
Related services
Want your IT looked after all year?
Tell us how many users and devices you have, and we will suggest an AMC that fits your business.