Camera repair
Offline, blurry or night-vision faults diagnosed, fixed or replaced with a matching camera.
CCTV Maintenance & Repair in Dubai
Cameras offline, recording stopped or the phone app not connecting? We repair and maintain CCTV systems so they record when it matters.
Keep Cameras Recording
A camera that is not recording is not protecting you
Many CCTV problems go unnoticed until footage is needed: a hard drive that filled up months ago, a camera knocked out of position, a lens covered in dust or a recorder that lost its internet connection. Regular checks catch these issues early.
We look after systems we installed and systems installed by others. That includes CCTV repair for offline cameras, fixing DVR and NVR setup problems, reconnecting phone viewing, replacing faulty cameras and planning a CCTV system upgrade when old analogue cameras no longer give a clear picture.
What We Do
Maintenance and repair services
DVR and NVR setup
Recorders configured, storage checked and recording schedules set so nothing is missed.
Phone viewing fixes
The camera app reconnected on your phone after router, password or internet changes.
Health checks
Cleaning, angle adjustments, hard drive health and firmware updates on a regular schedule.
System upgrades
Older analogue systems upgraded to clearer HD or IP cameras, reusing cabling where possible.
Maintenance plans
A yearly CCTV maintenance plan with scheduled visits and priority help for repairs.
How It Works
How CCTV repair works
Describe the problem
Tell us which cameras or features are not working, with a photo of the recorder if you can.
Remote check
Where possible we check settings remotely and fix simple issues without a visit.
Onsite repair
Our technician repairs, replaces or reconfigures cameras, cabling and the recorder.
Test and handover
Every camera, recording and phone view is tested before we leave.
Where We Work
CCTV maintenance across the UAE
We repair and maintain CCTV for homes, villas, shops, offices and warehouses in Dubai and across the emirates.
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
- Al Ain
Recent Work
Systems we look after
Photos from real Apex GenZ jobs. Camera screens are blurred to protect our customers' privacy.
FAQ
CCTV maintenance, answered
Why has my CCTV camera gone offline?
Common causes are a loose or damaged cable, a power adapter failure, a network change, or a camera that has failed. We test the cable, power and camera to find the cause and fix it.
My CCTV stopped recording. What should I check?
Check whether the recorder shows a hard drive error or a full disk. A failed hard drive or wrong recording schedule is the most common cause, and both are quick to fix.
Can you repair a CCTV system installed by another company?
Yes. We work on systems from most common brands, including Hikvision and Dahua, whoever installed them.
How often should CCTV be maintained?
A check every three to six months suits most homes and businesses: clean the cameras, confirm recording, check the hard drive and update the software.
Do you offer CCTV maintenance contracts?
Yes. A CCTV maintenance plan covers scheduled visits and priority help with repairs. It can also be combined with an IT AMC for your computers and network.
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CCTV not working as it should?
Tell us what is wrong and send a photo of your recorder. We will tell you the likely fix and arrange a visit if needed.